Welcome to MY CLOUD KITCHEN. By accessing or placing an order through our website or any associated platforms, you agree to the following terms and conditions:

1. Orders & Payments
All orders must be paid in full at the time of placing the order. We accept major debit/credit cards and secure online payments.

2. Delivery & Collection
We currently serve Birmingham and nearby areas. Delivery times may vary depending on demand, weather, or traffic. You’ll be notified of estimated delivery time at checkout.

3. Cancellation Policy
Orders can be cancelled within 10 minutes of placing them. After that, preparation may have started, and cancellation might not be possible.

4. Allergens & Ingredients
Please notify us of any allergies before ordering. While we take great care, our kitchen handles nuts, gluten, dairy, and other allergens.

5. Pricing
All prices are listed in GBP and include VAT where applicable. Prices are subject to change without prior notice.

6. Right to Refuse Service
We reserve the right to refuse service or cancel orders under any suspicious or abusive circumstances.

Contact Us:
For any concerns, reach out at info@mycloudkitchen.uk or call 07852489321.